FAQ
What types of wellness products do you offer?
We offer a wide range of outdoor wellness furniture, including hot tubs, swim spa's, sauna's and red light spa.
How long will it take for my order to ship? When will I receive it?
Depending on the brand, orders may ship out the same business day or take up to 1-2 days to ship. On rare occasions order shipment may take longer due to unforeseen delays. On average, your product will be delivered in 4-7 days. Usually if the time is longer than that, it will be stated so on the product page.
We GUARANTEE the fastest processing and shipping times in the industry, along with the most responsive customer service, period.
What is your return policy?
We offer a 30 Day Money Back Guarantee On All Items. Check out our 30-Day Return Policy found at the bottom of the page!
What is your cancellation policy?
You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at support@wellnesslabb.com.com if you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.
What are the opening hours?
Our business hours are Monday-Friday - 9AM - 6PM GMT